Shipping policy

Shipping Policy – MeowWoof

Effective Date: 01.01.2025

Thank you for shopping with MeowWoof! We’re dedicated to delivering quality products for your furry friends — with care, speed, and transparency. Please read our shipping policy below for important information about your order delivery.

📦 1. Shipping Locations

We currently ship to the United States of America only.
If you are located outside the U.S., please contact us at info@meowwoof.us for assistance before placing an order.

🕒 2. Processing Time

  • Orders are processed within 1-5 business days.

🚚 3. Shipping Rates

  • Standard Shipping: FREE on all U.S. orders

We are proud to offer free shipping to make your shopping experience even better.

📬 4. Estimated Delivery Times

  • Standard Shipping: 2–14 business days

Delivery times are estimates and may vary due to factors beyond our control, such as courier delays or severe weather conditions.

🔍 5. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number and a direct link to track your shipment online.

❗ 6. Damaged or Lost Items

If your order arrives damaged, or you believe it has been lost in transit, please contact us within 7 days of delivery at:

📧 info@meowwoof.us

Please include your order number and a photo of the damaged item (if applicable) so we can quickly resolve the issue.

🔁 7. Returns and Exchanges

For more information on returning or exchanging items, please visit our Return & Refund Policy.

📞 8. Contact Us

Have questions? We’re happy to help!

Thank you for choosing MeowWoof. We appreciate your trust and support!

🐾 Happy shopping — and tail wags from us!